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Company History
LYNX Team
Partners
Customer List & References
Career Opportunities
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LYNX Executives
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Mike DeTolla
Senior Vice President
Mike DeTolla joined LYNX in 1997 and made an immediate impact by doubling the revenue of software sales. DeTolla oversees the Sales, Marketing and Customer Operations while generating new business and retaining the company’s existing client base. Previous positions include healthcare analyst with Baxter, analytic services manager for Healthcare Compare Corp. and director of business development with John Alden Insurance. He received his BS in Applied Mathematics from the University of Connecticut.
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Christy Martin, MBA
Senior Vice President
Christy Martin joined LYNX in 1991 and accepted the role of chief financial officer in March 2000. In January 2004, she assumed the additional responsibilities of LYNX Coding Services. Prior to these roles, Martin managed the LYNX software products division. She also functioned as vice president of Coding Operations and was instrumental in the growth of LYNX coding operations and the implementation of LYNX proprietary coding software for the company’s coding services clients. Prior to joining LYNX in 1991, Martin worked for the University of Washington Medical Center Emergency Department on both the clinical and financial sides. She holds a BA in Economics and an MBA from the University of Washington.
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Murray Rice, MD, FACEP
Chief Medical Officer
Since 2000, Dr. Rice has held the position of chief medical officer and is responsible for the continued evolution and development of clinical content. Dr. Rice’s professional experience includes more than 15 years in the emergency department in positions including ED director, quality assurance director and paramedic liaison. Dr. Rice holds a bachelor’s degree cum laude in biochemistry from Harvard and a medical degree from the University of Minnesota Medical School, and is board certified in emergency medicine.
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Jeff Wajda, DO, MS, FACEP
Vice President, Clinical Services
Dr. Jeff Wajda is a board certified emergency physician whose experience includes positions as Emergency Department medical director and chairman of the Credentials Committee at Providence Everett Medical Center. He has acquired more than 18 years of emergency medical experience and over 9 years of group/hospital management experience. Dr. Wajda also has extensive experience in compliance, billing and operational consulting. His exposure to medicine first occurred while completing his Master’s degree in Bio-Organic Chemistry at the University of Michigan. During this same period, Dr. Wajda was involved in oncology research, supported by a National Institute of Health (NIH) grant fellowship. After medical school, Dr. Wajda completed Emergency Medicine Residency training at Cook County Hospital in Chicago. Dr. Wajda serves as a member of the board of directors of Washington ACEP, is a fellow of the American College of Emergency Physicians (ACEP) and a member of the American College of Physician Executives (ACPE). He also is a member of the national ACEP Coding and Nomenclature Advisory Committee working with the CMS Coding Advisory Committee.
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Candace E. Shaeffer, RN, MBA, RHIA
Chief Compliance Officer
Candace Shaeffer manages all aspects of LYNX coding policy. Prior to stepping into her current role, Shaeffer held the position of vice president, Coding Operations/Quality Management at LYNX. Shaeffer has also assisted with clinical product development, marketing and beta test implementation for E/Map. She has more than 20 years of clinical expertise, extensively in the emergency department setting, as well as 16 years of nursing management experience. Before joining LYNX in 1997, Shaeffer was a case manager for CCU, ICU and Telemetry patients at Swedish Medical Center. She is a member of the American College of Emergency Physicians’ Coding and Nomenclature Advisory Committee and both the Washington State and National Associations for Healthcare Quality. She is on the clinical faculty of the Health Informatics and Health Information Administration Program at the University of Washington, writes articles for the HCPRO monthly APC Publications and teaches for the ACEP Coding & Reimbursement Seminars. Shaeffer received her BSN from the University of Washington and her MBA from Seattle University.
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Benchmarking Study Reveals Health Systems’ "Best Practices for ED” 
LYNX provides ongoing performance monitoring against LYNX’s national benchmarks.